Friday, March 6, 2026
Latest:
2024GeneralLatestLegalMay 2024

Consumer Complaint of Devotee – Tirumala Tirupati Devasthanams

legaldeli

On 21.8.2007, the complainant made payment of Rs.12,250/- for “Melchat Vastram” Seva and it was fixed on 10.9.2021.  However, due to pandemic, all Sevas were cancelled.  

On 21.8.2021, the complainant wrote the letter to the respondents and also paid Rs.3,065/- additional payment for postponement of Seva as per their instructions.

However, the DD was returned with instructions to login online portal for break darshan or refund of deposit.

The devotee- complainant filed the consumer for direction to the TTD for allotment of convenient date to perform “Seva”.

According to the Trust, all Sevas are booked till 2040.

HELD that the devotee was 48 years at the time of registration for Seva, she waited for 13 years for Seva, now she is 60 years and cancellation of said Seva is nothing deficiency of service.  The Seva is very precious to every pilgrim and the opposite parties negligently replied “either avail break darshan or refunded

The Seva Ticket says that “TTD reserved its right of cancellation this Seva under any special circumstances”.

In Column No.12 it was mentioned that “postponement / cancellation (advance booking only ) is allowed one time only on additional payment of 25% amount of the seva.  ….”

The contention of the TTD shows that they have neglected previous devotees and failed to give opportunities to the previous booking seva ticket holders but gave opportunities to the current booking holders.   This is nothing but deficiency of service.

TTD was directed to give Seva in 45 days and on failure to pay Rs.10 lakhs to the complainant under deficiency of service along with said Seva.

On 21.8.2021, the complainant wrote to TTD with Rs.1,250/- as additional payment for postponement of seva as per its instructions and requested for re-allotment of date in 2022-23 or as may be convenient to the TTD.  However, the TTD informed to book break darshan through online and it was difficult for said Seva.

Judgment dated 8.5.2024 of the District Consumer Disputes Redressal Commission at Mahabubnagar in CC No.66 of 2022 of Sumithra Setty Vs. Tirumala Tirupati Devasthanams Tirumala and another

You May Also Like

PUMA shoes – infringement and sale of counterfeit shoes by Agra Shop Keeper – Injunction, damages of Rs.10 lakhs and costs of Rs.2 lakhs granted by Delhi High Court.

legaldeli

TRAI – New Directives of 8.11.2023 to end harassment of “Unsolicited SMS messages and phone calls” – Now consent of user is mandatory

legaldeli

Bombay HC – Interim Measures under Section 9 Arbitration Act and Return of Title Deeds

legaldeli

Leave a Reply

Your email address will not be published. Required fields are marked *

I HAVE READ THE DISCLAIMER AND AGREE TO IT.

User Acknowledgement

By proceeding further and clicking on the "AGREE" button herein below, I acknowledge that I of my own accord wish to know more about LegalDeli for my own information and use. I further acknowledge that there has been no solicitation, invitation or inducement of any sort whatsoever from LegalDeli or any of its members to create an Attorney-Client relationship through this knowledge site. I further acknowledge having read and understood the Disclaimer below.

Disclaimer
About: This knowledge-site (www.LegalDeli.in) is owned and operated by LegalDeli (“NDA”), and is a resource for your informational and educational purposes only.

No Warranty: NDA does not warrant that any content or information contained on this knowledge-site is accurate, correct, complete or up-to-date, and hereby disclaims any and all liability to any person for any actual or threatened loss or damage caused by errors or omissions, whether such errors or omissions result from negligence, accident or otherwise. NDA assumes no liability for the interpretation and/or use of the content and/or information contained on this knowledge-site, nor does it offer any warranty of any kind, either expressed or implied in relation to such content or information.

Third-Party Links: NDA does not intend that links / URLs contained on this knowledge-site re-directing users to third party websites be considered as referrals to, endorsements of, or affiliations with any such third party website operators. NDA is not responsible for, and makes no representations or warranties, express or implied, about the content or information contained on such third party websites to which links may be provided on this knowledge-site.

No Legal Advice: By clicking ‘I agree’ and proceeding further, you acknowledge, represent and undertake that you on your own accord wish to know more about NDA, its capabilities and research content and information contained on the knowledge-site, for your own knowledge and personal use. The content and information contained on this knowledge-site should not be construed as nor relied upon as legal advice. You as a reader or recipient of content or information contained in this knowledge-site should not act, nor refrain from acting, based upon any or all of such content or information, but should always seek the advice of competent legal counsel licensed to practice the relevant law in the appropriate jurisdiction.

No Attorney-Client Relationship: This knowledge-site is not intended to be and you should not consider the content or information contained therein to be an advertisement, solicitation, inducement or invitation for an Attorney-Client relationship. Transmission, receipt or use of this knowledge-site, including content and information contained therein, does not constitute nor create an Attorney-Client relationship between NDA and you.

I Agree